Integrated Surveillance: Protecting Stations, Vehicles and People

Monday, 12 September 2016

Threat Detection and Response Solutions on Show at InnoTrans 2016

Security requirements for public transport are changing. New threats call for reliable incident detection and rapid event response spanning entire infrastructures and often incorporating multiple parties, from vehicle operators and station managers to emergency services.

It is a call increasingly answered by using integrated command and control software to unify, interrogate and meaningfully understand the huge volumes of data (visual, auditory and numerical) generated by the security, emergency and operational systems vital to safe and efficient transport networks.

According to global surveillance solutions business Synectics, once this holistic view is achieved, an intelligently integrated solution also enables operators to implement, manage and escalate responsive action quickly - with each detail digitally logged alongside evidentiary data as a clear and informative audit trail.

At InnoTrans 2016, which takes place at Messe Berlin (September 20–23), Synectics will demonstrate these increasingly important capabilities at its stand (hall 4.1, booth 310) by offering walk-throughs of situations and scenarios using its Synergy 3 command and control platform.

Jürgen Fuchs, Director of Strategic Projects at Synectics, explained: “Germany in particular has seen a series of new and worrying threat scenarios on public transport in the past year. The current installed systems, which are individually monitored and managed are too disjointed. This causes challenges when a quick and coordinated response is required during incidents. Operators are now looking for systems that allow them to identify and respond to these situations more effectively in order to better protect passengers and staff from harm.

“Synergy 3’s open architecture facilitates a wide range of sub-system integrations in order to deliver a ‘complete picture’ of events, while features such as dynamic workflows - programmed to guide operators through appropriate actions on detection of specific events - ensure real-time response and reporting procedures that comply with specific Standard Operating Procedures (SOPs).

“Importantly, as connectivity improves, this type of approach can and will unite on-vehicle and transport hub surveillance. For example, distress signals from a train or bus can already trigger the transmission and prioritization of video images to a station control room, alongside relevant vehicle journey data.”

Earlier this year Synectics announced incident management, evidence processing, resiliency and workflow enhancements to its Synergy 3 platform, including the ability to create commentary within a video timeline in order to provide additional incident context for on-site or remote evidentiary review - for example by a head office or emergency response team.

Jürgen continued: “We’ve also ensured that enhancements to Synergy 3 enable users to integrate real-time information from external sources such as social feeds and Threat Level Indicators. It all contributes to a process of informed decision making. With many threat scenarios now requiring concerted action across a range of private and public organizations, the ability to support collaborative communications and encompass external risk indicators is hugely beneficial.”

Synectics designs and deploys field-proven systems for both infrastructure (stations, stops, control rooms) and mobile assets (trams, trains, buses, coaches), making the company one of only a handful of suppliers able to deliver end-to-end, surveillance and security solutions spanning all aspects of a transport network.

Greg Alcorn, Divisional Director for Transport and Infrastructure at Synectics, said: “Dedicated to innovative technology that makes a practical difference to operations, InnoTrans is a hugely important show for the transport sector and an ideal setting for us to meet operators face-to-face to discuss the issues they face and the solutions that can help.

“At Synectics, we’ve got powerful technology at our fingertips, which we combine with our deep transport sector knowledge to build tailored, integrated solutions that enable operators to meet rapidly evolving security and efficiency challenges.

“We have specialist expertise across on-vehicle systems in rail, light rail, coach and bus with over 25,000 systems deployed world-wide, as well as a long track record in network, station and critical infrastructure systems including the 4th largest metro system in Europe.

“An integrated approach to protecting people and assets as they move across regions, countries and continents is essential and we are ideally positioned to help.”

Synectics solutions are found in environments where security and surveillance are critical, including transport and infrastructure, high security, public space, oil and gas and gaming. Offices located in Germany, UK, US, UAE, Singapore and Macau, provide sales and technical support to customers operating across the globe.