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A One-Stop Shop and Reliable Partner

Services

From initial conceptual considerations through to maintenance of the commissioned systems: complex projects require both the ability and readiness to provide professional consultancy and services. We are there for our customers throughout the entire life cycle.

Working in close partnership with our customers is important to us - at every stage of an often long-standing relationship. Time and again, good communication proves crucial in this. And we’ll go to great lengths to ensure it. This could even mean that we move somewhere close to our customers: our second business location in Germany is in Berlin - not far from the Berliner Verkehrsbetriebe, the city’s public transport operator.

From Munich Around the Globe

Our customer service teams, the complete sales operation as well as our system development and testing teams all work under one roof at our corporate headquarters in Munich, where short distances and flat hierarchies ensure fast responses to customer requests. Munich is also where we mirror our customers' systems locally, to carry out cost-effective remote maintenance. Yet we still have offices at all major project sites, to allow our experts to act as direct contacts on the ground, close to the customer team. But we are not limited to Germany - Synectics provides individually tailored solutions and components worldwide.

In Germany in particular, the "Synectics partner network SiKoVi" is available to our customers. More information can be found here.

Planning and Consulting

Many companies are dissatisfied with their legacy infrastructure. The costs of complexity have increased drastically, as has the pressure to improve efficiency, to modernize and integrate systems, as well as change and improve business processes.

Planning these changes gives rise to a number of questions:

  • What is the current state of technology?
  • What is possible?
  • What’s suitable?
  • Which objectives and solutions were successfully implemented in comparable scenarios?

Against this backdrop, it is increasingly important to consult a competent partner early in the process, to provide strategic IT planning advice. The objective is often obvious: to achieve a standardized and qualitatively superior IT infrastructure at a lower cost. To realise this ambition, Synectics offers Infrastructure Consulting that takes both the relevant field level and management level into account.

Our service portfolio ranges from developing new strategies and improving processes, through to assisting in the implementation of new measures. The result: IT infrastructure that is tailored to your business needs, yet sustainable and future-proof.

Our offering includes:

  • Feasibility studies
  • Needs assessments
  • Draft specifications
  • System planning
  • Project support
  • Maintenance and service

Our many years of experience working on small, medium and large system infrastructures, as well as knowledge of international markets and state-of-the-art technology, help us find the best and most suitable solution for you.